Privacy Policy

Kiawe Rentals: Privacy Policy

Last Updated: June , 2025

Kiawe Rentals

Lot 39A, Ohana Farm Parcels

Paalaa Uka Pupukea Rd

Wahiawa, HI 96786

1. Introduction

Welcome to Kiawe Rentals. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you rent equipment from us or visit our website.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you enter into a rental agreement.

Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you rent equipment from us. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor.

Rental Information: Details about the specific equipment you rent, rental dates, and any notes or communications related to your rental agreement.

Data From Website Usage: Information our servers automatically collect when you access our website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your account and rental agreements.

• Process your payments and refunds.

• Communicate with you regarding your rental, including confirmations, technical notices, updates, and support messages.

• Fulfill and manage rentals, payments, and other transactions related to our services.

• Resolve disputes and troubleshoot problems.

• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

• Comply with applicable legal and regulatory requirements.

4. Disclosure of Your Information

We do not sell, rent, or lease your personal information to third parties. We may share information we have collected about you in certain situations:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, and customer service.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Choices and Rights

You have certain rights regarding the personal information we maintain about you.

Access and Correction: You may review, change, or terminate your account at any time. If you wish to correct or update your information, please contact us using the contact information provided below.

Opt-Out: You may opt-out of receiving future email communications from us by following the unsubscribe link included in our email correspondence.

7. Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Kiawe Rentals

Lot 39A, Ohana Farm Parcels

Paalaa Uka Pupukea Rd

Wahiawa, HI 96786

Email: [email protected]

Phone: 808-366-3867